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5000 South 5th Ave
Hines, IL 60141
Phone:(708)202-8387
Outpatient Clinics
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Contact Us
Our administrative hours of operation are Monday
through Friday, 8:00 a.m. - 4:30 p.m. Emergencies
are seen 24 hours a day, 7 days a week. Review our
visiting
hours and guidelines page for visitor hours.
Telephone Care Program
Monday - Friday, except holidays
8:00 am - 4:00 pm
708-202-3800
The Hines Telephone Care Program is a service that will allow you
to receive personalized, timely attention for your health concerns
by telephone. This service is provided for veterans by a special
health care team that can answer your health care questions. Call
708-202-3800. This call connects you with an entire team of people
ready to serve you.
Advice Nurse
The Advice Nurse is a registered nurse who will discuss your health
care concerns with you and help you decide how best to handle your
question or problem. If you are enrolled in a clinic and have a
question about your treatment or a problem before your next
appointment, the Advice Nurse will contact your doctor or nurse, if
necessary.
Advice Pharmacist
If necessary, the Nurse will put you in touch with a Pharmacist who
can handle questions or concerns about medicines, such as
prescriptions, dosages, side effects, and refills. To contact the
pharmacy directly call 708-202-2573. Remember, you can request
your prescriptions using My
HealtheVet.
The Hines Telephone Care Staff is dedicated to meeting your
needs. Please do not hesitate to call if you need assistance.
Schedule an Appointment
To schedule an appointment, please contact us at any of the
numbers listed on our appointments page.
Patient Representative
If you have a compliment, complaint, or other issue which you
believe requires resolution, please contact our Patient Advocate Tom
Grego at (708) 202 - 2716. Located in Building 1, 4th
Floor, G Section.
News Media
Members of the news media should contact our Communications
Office at (708) 202 - 5627.
Web Master
To report problems with this website,
please contact the webmaster.
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