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About North Chicago VA
Leadership
Patrick L. Sullivan
Medical Center Director
Phone: 224-610-3700
Marianne Semrad
Associate Director
Facility Support
Phone: 224-610-3771
Tariq Hassan, MD
Chief of Staff
Phone: 224-610-3701
Mary Ann Cardinali,
MSN, CNAA
Associate Director,
Patient/Nursing Services
Phone: 224-610-3717
Other VA Services
VA Great Lakes
Health Care System
VISN 12
Veterans Benefits
Administration
Abraham Lincoln
National Cemetery
Contact Us
Our administrative hours of operation are Monday through Friday, 8:00 a.m. - 4:30 p.m. Emergencies are seen 24 hours a day, 7 days a week. Review our visiting hours and polices page for visitor hours.
Contacting a Patient
If you come to visit a patient, please see our maps for directions and parking locations. You may also wish to review our visiting hours and policies page.
If you would like to send a card, gift or flowers to a patient, the mailing address is:
Patient Name (Patient Room Number)
c/o VA Medical Center
3001 Green Bay
Road
North Chicago, IL
60064
For the location of an inpatient or their phone number, dial the Medical Center at
847 688-1900 (or 1-800-393-0865), and press 0.
Telephone Care
Please contact our telephone care line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment. Your location determines which number to use.
- Within North Chicago area: 847 688-1900
- Outside of the North Chicago calling area:
Toll-free 1-800-393-0865
- If you are sick and wish to speak to a nurse, press 1.
Schedule an Appointment
To schedule an appointment, please contact us at any of the numbers listed on our appointments page, or visit
My HealtheVet.
Patient Representative
Patient Advocate: Karen Brodlo, (847) 688-1900 x 83829,
Room 133CA/3D-129Q
If you have a compliment, complaint, or other issue which you
believe requires resolution, please contact the Patient Advocate at (847) 688-1900 extension 83829. If you have any questions about your care, or if you are not
receiving the services you need, we encourage you to speak to
the members of your treatment team first. However, if
you prefer to discuss your problem with someone outside
your treatment team, you can call a customer service
representative. The appropriate customer service
representative will address your concerns. The Coordinator
of the Customer Service Representative Program is the Patient
Advocate and may be reached at (847) 688-1900 extension 83829.
Release of Information
If you need to get information from your medical records, please contact our Release of Information Office.
Monday through Friday 7:30AM - 4PM (847) 688-1900
Extension 85493 or (224) 610-5493
Inquiry Routing and Information System
VA has established an
inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
News Media
Members of the news media should contact our Communications Office at (224)
610-1120.
Webmaster
To report problems with this website, please
contact the Webmaster.
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