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Patient Privacy, Safety, Rights, and
Responsibilities
Patient Health Information Privacy
The VA has outlined its health information privacy practice in a
Notice of Patient Privacy. This notice for veterans summarizes how
their health information may be used and disclosed, their rights regarding their
health information, and the VA's duty to protect the privacy of health
information. A
large print version of the notice is also available.
Patient Concerns with Patient Care or Safety
All VA Great Lakes Healthcare facilities are accredited by the Joint
Commission on Accreditation of Healthcare Organizations. Joint Commission
surveys organizations on the quality, safety-of-care and the safety of the
environment in which care is provided. If you have any concerns with patient
care or safety in your healthcare organization, you are encouraged to
contact your facility's leadership. If the concern in
question cannot be resolved at this level, you are encouraged by the
organization to contact the Joint Commission and may request a public
information interview during the time of the survey.
Requests should be in writing to:
Division of Accreditation Operations
Office of Quality Monitoring
Joint Commission on Accreditation of Healthcare Organizations
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Patient Rights and Responsibilities
Patient Representatives are available at each medical center to help you and
your family with any concerns or questions. To talk to a Patient
Representative, contact the VA Great Lakes Medical Center
nearest you.
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page offers hyperlinks to popular viewers and helper
applications for various file types found on VA Web sites.
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