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VISN 12 - VA Great Lakes Health Care System

Mission and Vision

Our Mission is to serve the health care needs of America's veterans.

This is accomplished through a comprehensive, integrated health care delivery system that provides:

  • Excellence in Health Care Value
  • Excellence in Service as Defined by Customers
  • Excellence in Education and Research

VA Great Lakes Health Care System is also an organization characterized by exceptional accountability, and by being an employer of choice.

Our Vision is to be a veterans' health care system that supports innovation, empowerment, productivity, accountability, and continuous improvement.  Working together, a continuum of high quality health care is provided in a convenient, responsive, caring manner -- and at a reasonable cost.